diff --git a/README b/README
index c2b554e30..c77a82d10 100644
--- a/README
+++ b/README
@@ -1,9 +1,9 @@
-ecCodes is an application program interface developed by ECMWF for
-decoding and encoding messages in the following formats:
+ecCodes is a package developed by ECMWF which provides an application programming interface
+and a set of tools for decoding and encoding messages in the following formats:
 
-    * WMO FM-92 GRIB edition 1 and edition 2
-    * WMO FM-94 BUFR edition 3 and edition 4
-    * WMO GTS abbreviated header (only decoding in this release).
+   * WMO FM-92 GRIB edition 1 and edition 2
+   * WMO FM-94 BUFR edition 3 and edition 4
+   * WMO GTS abbreviated header (only decoding in this release).
 
 A useful set of command line tools provide quick access to the messages.
 C, Fortran 90 and Python interfaces provide access to the main ecCodes functionality.
@@ -12,9 +12,8 @@ ecCodes is an evolution of GRIB API.
 It is designed to provide the user with a simple set of functions to access data from
 several formats with a key/value approach.
 
-
 Documentation can be found here:
-    https://software.ecmwf.int/wiki/display/ECC/ecCodes+Home
+   https://software.ecmwf.int/wiki/display/ECC/ecCodes+Home
 
 INSTALLATION
 ------------
@@ -42,6 +41,10 @@ INSTALLATION
 For more details, please see:
 https://software.ecmwf.int/wiki/display/ECC/ecCodes+installation
 
+If you encounter any problems please send an e-mail with your problem to:
+
+   Software.Support@ecmwf.int
+
 
 
 COPYRIGHT AND LICENSE